Has your car finance been mis-sold?
Most people don't realise they could be eligible for a claim. With Slater & Gordon, one of the leading UK's law firms, you can see if you're affected in minutes, and we can support your case.
Undisclosed or hidden commission
Millions of car owners who took out car finance agreements from April 2007 to present day have been mis-sold car finance. Most consumers were unaware of undisclosed or hidden commissions, meaning they couldn't give informed consent. As a result, these agreements were likely mis-sold, and affected consumers may be entitled to compensation.
Inflated prices and interest rates
Before the FCA banned Discretionary Commission Arrangements (DCAs) in 2021, car dealerships could receive higher commissions by signing people up to loans with higher interest rates. Even where there was no DCA, car dealerships could make a fixed commission. This means many people overpaid on interest, potentially costing them thousands of pounds
Sales people mis-leading you
Hire purchase (HP) and personal contract purchase (PCP) deals are popular but not always the best fit. If salespeople didn't clearly explain your options, you might be stuck with the wrong contract.
Failure to conduct affordability checks
Credit brokers and lenders must ensure loans are affordable by checking your financial situation. If they failed to do this, you could be stuck in an unaffordable agreement. You may be eligible for compensation.
How does it work?
Companies don't always play fair—but you don't have to let them get away with it. We will help you check if you're owed money and take action on your behalf.
Find Your AgreementsWe can find your agreements and manage your claim in a few easy steps. If you choose us to represent you, we’ll carry out a soft credit check to determine whether you’ve had any finance agreements.
Check Your EligibilityOur dedicated legal team will carefully prepare and submit your finance claim, managing everything from start to finish.
The Finish LineIf you've had multiple finance agreements, you could make more than one claim - each potentially worth thousands.
Can I make a car finance claim?
Many people don't realize they were mis-sold car finance, especially if hidden commissions or extra costs were involved. If any of the following apply to you, you could be eligible for compensation.
You have ever bought a car using a finance arrangement (such as a hire purchase or personal contract purchase)
You were not aware of the commission being made to the dealership at the time of purchase
What comes next?
As one of the leading law firms behind the historic £193 million Volkswagen Emissions settlement, we understand the importance of keeping you informed throughout your case. If you’ve had any car finance agreements, here’s what happens if we manage your claim for you.
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Slater and Gordon Lawyers will reach out to your finance lender on your behalf. They'll handle the paperwork and negotiations, working to secure the compensation you deserve.
After your complaint is submitted, your lender should respond or at least acknowledge it. Our team will monitor the process and keep you informed, ensuring you're updated on your claim's progress.
The FCA will conclude their investigation in December and announce if you will receive compensation. Until then, we'll keep you informed on all of the latest updates that could affect your claim.
The FCA will mandate your lender to provide a Final Response Letter, which should determine if you receive compensation as part of a redress scheme.
Frequently Asked Questions
Get in Touch
If you would like to contact Slater & Gordon Lawyers, feel free to use the details below or reach out to us directly here:
0330 107 6472
Got questions? Give us a call – we're here to help!
carfinanceclaims@slatergordon.co.uk
